Feefo - Independent Feedback

Service rating : Found the website very easy to use...
Product : My mother-in-law was very impressed :-)

Service rating : I only used the internet I did not have any direct dealings with anyone but I found it simple and effective.
Product : I saw a photo and it was exactly as I ordered!

Service rating : ordering very easy and delivery perfectly on time
Product : very well packed and excellently displayed

A quick easy purchase with nice affordable items. My mum loved it. Thank you.

Service rating : Everything was easy to understand, great slection.
Product : According to the recipient (my Mum) all goodies were delicious!

Service rating : Would be nice to have more options for decorating the boxes, more space for perhaps a small letter rather than the limitation of 50 characters or so that you had.
Product : The hamper provided a perfect distraction & treat for my elderly Aunt (& to help with tea times wi...

Service rating : Delivered on time (early actually). Well coordinated delivery
Product : The content was well received and quality was excellent

Ingredients should be listed as my recipient is gluten intolerant and it was hard to determine which things were safe. Similarly if people have other allergies.

Service rating : Very good selection and quick delivery.
Product : Great allowed the purchase of extra items separately which was the deciding factor in using your company. Would definitely return in the future and recommend to others.

Service rating : Excellent
Product : Excellent

My only problem was that one of the items on your website had not been loaded properly. Therefore, the web site would not let me select a delivery date. I called you and the guy I spoke to was really helpful. He called me back within 30 minutes and I was then able to make the purchase.

The hamper was perfect but the delivery was poor- my mother was out when they tried to deliver and they said they left a card but didn't. Then when my mother called to rearrange delivery (I had to spoil the surprise and tell her to call them) they were rude to her about her being out the first time ...

Service rating : The process of filling the hamper was really easy.
Product : I didn't actually see the product so only going on what I was told by recipient but she loved it.

Service rating : Was easy to order and easy to pay. delivered on the day with no problem. very pleased
Product : delivered to a friend on the occasion of his retirement, he rang to say how delighted he was with the product. shall be pleased to recommend to others.

Service rating : Great service. Easy to use website. Fast delivery. Good value.
Product : The perfect present!

Service rating : easy to order--product arrived on time
Product : very pleased with allm products except the lemon biscuits which my sister said were stale

Service rating : Really good website, very easy to use. Postage quite expensive though.
Product : I sent it to a friend and she loved it!

Service rating : I placed an order with yourhamper from Canada, to be delivered to a friend in hospital in England. I placed the order on a Wednesday and it was delivered by Friday. I couldn't find anywhere on the order form to leave instructions as to what ward she was on, but I simply emailed th...

Service rating : I knew a hamper was the perfect gift but finding the right one at the right price proved impossible, until i found yourhamper.com.
Product : perfect - now being used as a box for fire-wood. the printed lid makes it very special.

Service rating : See Email
Product : See Email

Service rating : I liked the fact I could choose the contents of the hamper individually instead of having to try and pick the best of a number of different selections none of which ever seem to be quite what I wanted.. The website was easy to use..
Product : I had the hamper delivered to my so...

Service rating : APPALLING! ordered on the 24th with delivery options from the 26 April. I requested the 27th April, for my fathers Birthday in France. It did not arrive so I spoke to customer services on the 27th who assured me they would get back to me, they didin't! I rang again on Monday &...

Service rating : Good choice of hamper items
Product : Exactly what I needed

Service rating : Easy to use site with good range of choices. Hamper delivered on day requested. Recipient absolutely delighted!
Product : Very good

I did'nt actually see the hamper but the people who received it were very impressed.

Service rating : Great idea, great choice of products, excellent communication and quick delivery.
Product : Good quality products, nice design.

Service rating : Could have more things that would fit in the box
Product : Box is well presented

Delivered on time

Service rating : really user friendly and good products
Product : it was a gift and they loved it.

Service rating : It got to my husband very fast for our wedding anniversary so I was very happy with my experience
Product : I like that you can put the items you choose in to the box to make it more personable. The site offered a variety of items so I was very pleased and happy with what I chos...

Good but Mug was Small thought it was bigger,

Service rating : quality of the hamper and contents was excellent. Delivery was quick.
Product : Quality of the hamper and contents was excellent. really liked the hamper label.I would recommend this company and there hampers.

Excellent price and good range of products to choose from

Service rating : The website was easy to use, there was a fab selection of goodies to choose from, and te hamper arrived on the day requested. Fab.
Product : My sister was really really pleased with the box and everything in it.

Service rating : Very easy layout online. Lots of choices. easy to see what you are doing. very user friendly. Fast, efficient service. Excellent value for money.
Product : My parents loved it. All their favourites!

Service rating : Excellent service with great products.
Product : Our friend really enjoyed his hamper. Great choice of products although I think more options on the retro sweets would go down well.

Service rating : We are from Australia and were impressed at how easy it was to order products for the hamper for our daughter living in the UK. Our fears of ordering on line from overseas were totally alleviated. As it coincided with a long weekend 'Yourhamper' emailed us personally with details o...

Service rating : Our hamper was a gift, so we didn't actually use the site, but if hamper.com is half as good as the hamper we received, then it's spectacular!
Product : We thoroughly enjoyed all the products the hamper contained, in particular the truffles and wines. EXCEPTIONALLY good wines :)...

Service rating : can work out expencive but a nice gift idea
Product : could be better quality box and the other boxes beccome expencive...without even adding anything but still was very happy as a good idea

It was a 90th birthday present for my cousin and she was absolutely delighted with it.

Thank you for your service to get my family the easter box to them considering the bag weather that the delivery group had to deal with. We live in Australia and we will certainly be using your once again. Thank you very much.

Service rating : Delivered on time
Product : Quality products

as above

Service rating : I chose to use yourhamper.com as it was the most eye-appealing and user friendly website amongst other 'create your own hamper'. Simple to use, reasonable prices and good selection of products. Also, great that I could get weekend delivery within a couple of days of my order. I crea...

Service rating : Excellent service. When I contacted them to change delivery address they were very helpful.
Product : My sister was delighted with her hamper, as two substitutions had been made, after I was contacted to make sure this was acceptable, an extra cake bar had been added.

Service rating : Fantastic. The gift was really well received and drew lots of compliments!
Product : Much nicer than I thought it would be! It's really sturdy.